Except as expressly stated in these Terms or as required by applicable law, all ticket purchases are final and non-refundable.

Once a ticket is purchased, no refund will be issued due to circumstances including, but not limited to:

• Scheduling conflicts
• Travel complications, delays, or cancellations
• Illness or personal emergencies
• Business or financial changes
• Staffing changes
• Failure or inability to attend

By completing a purchase, Attendee expressly acknowledges that the ticket is non-refundable except as expressly provided in these Terms or required by applicable law.

Organizer may, in its sole discretion, approve a refund, credit, transfer, or rollover at any time. Any accommodation granted is voluntary, applies only to the specific request, and does not create a precedent or continuing obligation.

Tickets may be transferred to another eligible attendee, subject to Organizer approval.

A transfer request must:

• Be submitted in writing by the original purchaser
• Include the full legal name and email address of the new attendee
• Be received at least seven calendar days before the Event
• Be sent to [email protected]

Only one transfer per ticket is permitted unless otherwise approved in writing by Organizer.

Organizer reserves the right to approve, deny, or condition any transfer request. Approved transfers may be subject to administrative fees, eligibility requirements, pricing differences, or additional documentation.

A ticket transfer does not entitle the original purchaser or replacement attendee to a refund.

Exchanges, credits toward other Orthopreneurs events, and rollovers to future events are not guaranteed.

Organizer may consider a request on a case-by-case basis at its sole discretion.

Requests must be submitted in writing to:

[email protected]

Any approved exchange, credit, or rollover may be subject to:

• Administrative fees
• Pricing differences
• Expiration dates
• Event availability
• Additional written conditions

Credits and rollovers have no cash value and may not be resold or transferred unless expressly authorized in writing.

Organizer reserves the right to modify the Event when reasonably necessary, including changes to:

• Speakers or faculty
• Session titles or programming
• Agenda or schedule
• Format or method of delivery
• Venue within the Austin metropolitan area
• Event dates
• Sponsor participation

Changes to speakers, programming, session titles, schedule, format, or venue within the Austin metropolitan area will not, by themselves, constitute grounds for a refund.

If the Event is postponed or rescheduled, the ticket will automatically transfer to the rescheduled Event unless Organizer communicates a different remedy in writing.

If Organizer cancels the Event in its entirety and does not reschedule it, the original purchaser will be eligible for a refund of the ticket price paid, excluding non-refundable third-party processing fees to the extent permitted by law.

Organizer will not be responsible for travel, lodging, transportation, lost wages, staffing costs, or other expenses incurred in connection with a modification, postponement, rescheduling, or cancellation.

Organizer will not be liable for any delay, interruption, modification, postponement, rescheduling, or cancellation resulting from circumstances beyond its reasonable control, including, but not limited to:

• Acts of God
• Fire, flood, or natural disaster
• Severe or dangerous weather
• Government orders or restrictions
• Public-health emergencies
• Venue closure or unavailability
• Labor disputes or strikes
• Transportation or widespread travel disruptions
• Utility, internet, or power outages
• War, terrorism, or civil unrest
• Any other unforeseeable or extraordinary circumstance beyond Organizer’s reasonable control

In the event of a force majeure circumstance, Organizer may modify the format, postpone, reschedule, relocate, or provide an alternative method of delivering the Event.

If the Event is rescheduled, tickets will automatically transfer to the new dates unless otherwise communicated in writing.

If the Event is permanently cancelled and not rescheduled, the cancellation remedy described in Section 4 will apply.

Attendee voluntarily assumes the ordinary and inherent risks associated with:

• Travel to and from the Event
• Attendance at a live, in-person gathering
• Participation in Event activities
• Interaction with other attendees and third parties
• Loss, theft, or damage to personal belongings

Attendee is responsible for evaluating their own health, travel, insurance, accessibility, and participation needs before attending.

Attendee remains responsible for their personal property, transportation, lodging, medical needs, and compliance with venue rules.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.

To the fullest extent permitted by applicable law, Organizer’s total aggregate liability arising out of or relating to the ticket purchase or Event will not exceed the amount actually paid by Attendee for the applicable ticket.

To the fullest extent permitted by law, Organizer will not be liable for:

• Indirect or consequential damages
• Lost profits, revenue, or business opportunities
• Business interruption
• Loss of data
• Travel or lodging costs
• Transportation expenses
• Staffing or payroll expenses
• Emotional distress
• Incidental or special damages

Event materials and presentations are provided for general educational purposes. Organizer does not guarantee specific financial, operational, clinical, marketing, or case- acceptance results.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

By attending the Event, Attendee grants Organizer permission, without compensation, to:

• Photograph Attendee
• Record video or audio of Attendee
• Livestream Event activities
• Use Attendee’s name, image, likeness, voice, appearance, and statements

Organizer may use such materials for promotional, marketing, educational, editorial, advertising, archival, or commercial purposes in any media now known or later developed.

Attendee waives the right to inspect or approve the final materials and releases Organizer from claims arising from authorized use of such materials.

An Attendee who does not wish to be intentionally featured in close-up photography or recording must notify Organizer in writing before the Event at:

[email protected]

Attendee must also follow any identification, seating, or participation instructions provided by Organizer.

Organizer will use reasonable efforts to honor such requests but cannot guarantee exclusion from incidental, crowd, background, or wide-angle footage.

Before initiating a payment dispute or chargeback, Attendee agrees to contact Organizer and provide a reasonable opportunity to investigate and respond.

Payment concerns should be submitted to:

[email protected]

Organizer may provide the applicable financial institution or payment processor with:

• The ticket order and payment record
• Proof of electronic acceptance
• Event information and communications
• Attendance or transfer records
• These Ticket Terms & Conditions

Organizer reserves the right to pursue recovery of amounts improperly withheld or reversed, together with reasonable administrative or collection costs permitted by law.

Nothing in this section waives any right that cannot legally be waived under applicable law.

These Terms will be governed by and construed in accordance with the laws of the State of [STATE], without regard to its conflict-of- law principles.

Any legal proceeding arising out of or related to these Terms, the ticket purchase, or the Event must be brought exclusively in the state or federal courts located in [COUNTY, STATE].

Each party consents to the personal jurisdiction and venue of those courts.

Attendee agrees that electronic acceptance of these Terms, including selecting an acceptance checkbox and completing a ticket purchase, has the same force and effect as a handwritten signature.

Attendee consents to receive ticket confirmations, Event updates, notices, and other transaction-related communications electronically at the email address provided during purchase.

Attendee is responsible for providing accurate contact information and monitoring the email address associated with the ticket order.

If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

These Terms, together with the ticket order and any policies expressly incorporated by reference, constitute the entire agreement between Organizer and Attendee concerning the ticket purchase and attendance at the Event.

These Terms supersede prior or contemporaneous discussions, representations, communications, or understandings concerning the same subject matter.

A modification or waiver of these Terms is effective only if confirmed in writing by an authorized representative of Organizer.

By completing a ticket purchase, Attendee acknowledges and agrees that:

• Attendee has read these Terms in their entirety
• Attendee understands the refund and transfer policies
• Attendee agrees to comply with venue and Event rules
• Attendee accepts these Terms voluntarily
• The person completing the purchase is authorized to accept these Terms for every ticket included in the order